Refund policy

Last updated: 22 October 2026

This policy applies to purchases from Noble Meridian, operated by PRADO WOLF LLC.

For cancellations, returns and refunds, email support@noblemeridian.com. Include your order number or other information that lets us locate your purchase.

Our 60-day money-back guarantee

You may request a return and full refund by contacting us within 60 calendar days after delivery. The guarantee is additional to your statutory rights and does not replace them.

Return the item using the instructions we provide. We send the designated return address by email so your parcel goes to the correct facility. Send the return within 14 calendar days after notifying us, and retain proof of postage. Please do not send returns to our business correspondence address unless we specifically instruct you to do so.

For a change-of-mind return, you pay the return postage. We do not charge a restocking or refund fee. For an incorrect, damaged, faulty or misdescribed item, Prado Wolf LLC covers reasonable return shipping costs. Contact us before paying for postage in those cases so we can arrange the return.

The full refund covers the price paid for the returned item, including any discount applied, and the standard outbound delivery charge paid for that item. For a partial-order return, we refund the corresponding item price and any delivery charge that is refundable under applicable law. Any extra charge for a premium delivery option is refunded where required by law.

We issue the refund to the original payment method within 14 calendar days of receiving the returned item or proof that it has been sent back, whichever is earlier. If we instruct you that a return is not required, we issue the refund within 14 calendar days of that instruction. Your bank or payment provider may take additional time to display the credit.

Opening or trying a product does not automatically remove the guarantee. This policy does not exclude sale items or reduce your rights concerning faulty or misdescribed goods.

How to request a return

1. Email support@noblemeridian.com with your order number and the item you wish to return. For a problem with an item, describe the issue; photographs can help us investigate.
2. Use the return address and instructions supplied by our support team. Pack the item securely and retain proof of postage.
3. We confirm the refund by email. Contact us if an expected refund has not appeared.

Requesting instructions does not restrict your legal right to notify us of cancellation. Our United States business address is for correspondence, not an automatic returns destination.

Cancelling an order before dispatch

Contact us promptly if you wish to cancel or amend an order. If it has not yet been dispatched, we will stop dispatch where possible. If it has already shipped, the return process applies. This does not remove statutory cancellation rights.

UK online cancellation rights

Where the statutory right to cancel applies, you can notify us without giving a reason within 14 days after receiving the goods. You then have a further 14 days to return them. An email clearly stating your decision is sufficient; no special form is required.

For a change-of-mind cancellation, you pay the direct return postage as disclosed above. For a complete statutory cancellation, we refund the goods and the least expensive standard delivery charge offered for the order. The extra cost of a premium delivery option is not included unless the law requires it.

We reimburse you within 14 days of receiving the returned goods or evidence that you sent them back, whichever is earlier, using the original payment method unless you expressly agree otherwise, without a refund fee.

For a statutory cancellation, a deduction for loss in value caused by handling beyond what was necessary to establish the goods’ nature, characteristics and functioning is made only where the law permits. Sale prices do not remove statutory consumer rights.

Faulty, damaged, incorrect or misdescribed goods

Email us with the issue and your order details. Photos can help but do not replace your legal rights. We provide the remedy required by applicable law and bear reasonable return costs where we are responsible for the problem.

UK consumers retain their rights to goods of satisfactory quality, fit for purpose and as described, including the applicable short-term right to reject faulty goods and subsequent rights to repair, replacement, price reduction or refund. Expiry of the 60-day guarantee, a sale price or an opened package does not by itself remove those rights.

Contact

Email: support@noblemeridian.com

PRADO WOLF LLC
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States

This is a correspondence address. Email us for the designated return address and instructions before posting an item.